When emotions rise on video, faces freeze and people talk past each other. Practice a simple interrupter: request a brief pause, name what you notice, and propose a reset. Try turning cameras off for one minute to reduce intensity, then summarize agreements in chat. These micro-moves keep dignity intact and prevent silence from hardening into resentment or resignation.
Text strips tone. Role-play stepping in when sarcasm or ambiguity spreads. Ask for a quick huddle, or rewrite a heated message with curiosity, concrete facts, and one actionable question. Practice adding context headers and using bullets sparingly to reduce confusion. Teams that rehearse mindful chat etiquette save hours of cleanup and protect relationships that can fray quietly.
Misaligned schedules spark avoidable friction. Practice negotiating handoffs with explicit definitions of “done,” response windows, and escalation paths. Simulate waking to a blocked task and craft messages that inform without blame. Rehearse setting shared artifacts—dashboards, checklists, decision logs—so responsibility is transparent. Clear agreements prevent midnight surprises and make distributed collaboration feel humane and sustainable under pressure.